SysDev Laboratories distributes upgrades and updates for the UFS Explorer software using two main mechanisms:
Major software releases entail significant functional extensions and large-scale changes to the software, and are designated by the number to the left of the decimal point in the version of the product, for example, "UFS Explorer Professional Recovery 10.0".
Minor software releases involve revisions, error corrections and smaller enhancements to the software, and are designated by means of a change in the number to the right of the decimal point in the version of the product, for example, "UFS Explorer RAID Recovery 10.1".
Licensed customers may stay current with updates and upgrades to the UFS Explorer software products in accordance with the following guidelines:
UFS Explorer of version 7 and up to version 10 can be updated free of charge during the updates period of 360 days from the day of the purchase with no restrictions in respect to minor or major software releases.
For example, "UFS Explorer Standard Recovery 10.10 for Windows" can be updated to "UFS Explorer Standard Recovery 10.12 for Windows".
Starting with version 10.12, licenses for UFS Explorer Professional Recovery are activated through a new mechanism provided by the Thales Sentinel licensing system. Therefore, to be able to update their software to version 10.12 or later, users need to switch to a Sentinel license.
The owners of licenses for UFS Explorer Professional Recovery with an active updates period can perform this transition free of charge.
For example, "UFS Explorer Professional Recovery 10.11" can be updated to "UFS Explorer Professional Recovery 10.12 with a Cloud-based or Machine Sentinel License".
The owners of licenses for UFS Explorer version 7 and later with an expired updates period are offered a discount on any preferred Sentinel license type. This discount amounts to 50% of the cost of the previous license, regardless of the time of its purchase.
For example, "UFS Explorer Professional Recovery 9.16" can be updated to "UFS Explorer Professional Recovery 10.12 with a Cloud-based or Machine Sentinel License".
This discount also applies to discounted package offers for companies, but cannot exceed 50% of the cost of the new license(s).
For example, "UFS Explorer Professional Recovery 9.16 with two Commercial Licenses" can be updated to "UFS Explorer Professional Recovery 10.12 with a Cloud-based Sentinel License for 3 seats (ten workstations)".
The transition is available upon request.
The owners of licenses for UFS Explorer Standard Recovery, UFS Explorer RAID Recovery or UFS Explorer Network RAID version 7 and later with an expired updates period can upgrade their software to UFS Explorer version 10 with a discount of up to 50% of the previous license cost. The upgrade is possible when:
For example, "UFS Explorer RAID Recovery version 9 (for macOS)" can be upgraded to "UFS Explorer RAID Recovery version 10 (for macOS)".
The owners of licenses for UFS Explorer, Recovery Explorer and Raise Data Recovery may perform an upgrade to a more advanced "classic" UFS Explorer product at a discounted price. The size of the discount depends on the cost of the previous license and the time of its purchase:
For example, "UFS Explorer Standard Recovery version 10 (for Linux)" can be upgraded to "UFS Explorer RAID Recovery version 10 (for Linux") or "Recovery Explorer Standard version 10 (for Linux)" can be upgraded to "UFS Explorer Standard Recovery version 10 (for Linux)".
The upgrade is available upon request.
Older and legacy software can be updated upon request.
To check software updates available for your application, please follow this link.
For further information concerning software updates and upgrades, please, visit our general software update policy page.